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Template Support, However You Need It

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Need some help? Please open a ticket with your template or technical questions using the form below…

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FREQUENTLY ASKED QUESTIONS

  • As soon as you complete your purchase, you'll receive an email with a download link. Instant access, straight to your inbox.

  • Each product is different—the listing will clearly outline what software (if any) is needed, such as Canva, Adobe, or Google. Be sure to check the product details before purchasing.

  • Absolutely! These products are designed to help you run your business more smoothly, so you can use them in your workflow, marketing, or client services—unless otherwise noted on the product page.

  • Due to the instant-access nature of digital products, refunds are not offered. Please read the product descriptions carefully and reach out with any questions before purchasing—happy to help!

  • Most templates are fully editable and easy to brand. Whether it’s fonts, colours, or layout, you’ll be able to tweak it to fit your style. Check the listing to confirm!

  • Not at all. These digital products are made to be user-friendly, with instructions included where needed. If you can click and drag, you can do this!

  • Absolutely. Send me a message with a few details about your project or where you're feeling stuck. I’ll guide you to the sweetest solution for your stage, style, and goals.

  • Check your spam folder first. If it’s still missing, email me and I’ll get it sorted ASAP.

  • Your purchase includes a commercial license for your own business use. Reselling, redistributing, or sharing the editable version of this product is not allowed.

    Client Use
    Yes, you can share it with clients—so long as it’s flattened, exported, and non-editable. That means your client can use the final version, but they shouldn’t be able to customise or edit the original template or file.

  • Absolutely! Before making a purchase, kindly reach out via Support where we can discuss the best ways to meet your specific needs and take your templates to the next level.